> I haven't received my refund?

It can take up to 14 working days for a refund to be returned to your bank account. If 14 working days have passed since we issued your refund and you've still not received it, please give us a call on 01733 907 001. Discuss your policy 01733 907 001 Lines are open: Monday - Friday: 09:00 - 18:00 and Saturday: 09:00 - 13:00