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Help and support

Motorbike Insurance

Motorbike Insurance

With two cover options available and some optional extras, you can tailor your cover to your needs.

Cancellations

> How do I cancel my policy?

> What is the cooling off period?

> How do I cancel my policy at renewal?

> What do I do if the policyholder has passed away?

> What do I need to do once my policy has been cancelled?

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Payments

> Can I change my card details?

> I've missed a monthly payment

> You've collected a payment after my policy's been cancelled

> Can I change my bank details or direct debit?

> I haven't received my refund?

> How do I change my payment date?

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Policy Renewal

> How can I stop my policy from automatically renewing (auto-renewal)?

> I don't want to renew my policy?

> How do I renew my Motorbike Insurance policy?

> I've missed my renewal date?

Making Changes

> How do I change my bike details?

If you've already received your renewal invite, please give us a call on 01733 667 857. If you haven't received your renewal invite, please call our customer service line on 01733 907 001. Opening Ho

> How do I update my annual mileage?

> How do I change my name on my policy?

> How do I change my occupation?

> Do you charge a fee if I want to make a change to my policy?

> How do I change my address?

> How do I add modifications to my policy?

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My Cover

> What's a policy excess?

> Can I ride other motorbikes?

> Do I need a Green Card to ride in the Europe?

> What types of Motorbike Insurance are available?

> My vehicle is not showing as insured on the Motor Insurance Database?

> Do you offer temporary cover?

> Why won't you cover me anymore?

> Do I need business use?

> How do I download my Motorbike Insurance Policy Booklet?

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No Claims Discount

> How can I provide my proof of no claims discount?

> My proof of No Claims Discount doesn't meet the criteria

> I have more than 9+ years No Claims Discount

> What do you accept as proof of No Claims Discount?

> What is protected no claims discount?

> How do I add No Claims Discount protection?

> How can I get my proof of no claims discount?

> Can I use my No Claims Discount on multiple vehicles?

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Multi Bike Insurance

> Do you offer a Multi Bike discount?

> Do I earn multiple sets of no claims discount proof on a Multi Bike policy?

> What is included on a Multi Bike policy?

> Can you mix modern and classic bikes on a Multi Bike policy?

> How do I change a bike on my Multi Bike Policy?

> Can I have a named rider on my Multi Bike policy?

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Claims

> How do I make a new or discuss an existing claim on my Motorbike Insurance?

Request A Quote

> How can I request a quote for Motorbike Insurance?